Terms of service
Please read these terms of service ("Terms") carefully before using our services. These Terms govern your use of our website, products, and services offered by our small business. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.
1. Custom Orders and Designs
a. Our services allow you to create personalized designs and place orders for various home decor products.
b. You are responsible for providing accurate and complete information for your custom orders and designs. We are not responsible for any errors or inaccuracies in the information provided by you.
c. We reserve the right to refuse any custom order or design that violates our policies, infringes intellectual property rights, or is otherwise inappropriate or offensive.
2. Pricing and Payment
a. Prices for our products and services are listed on our website and may be subject to change without prior notice.
b. Payment for products are required in full at the time of placing the order.
c. We accept various payment methods, including credit/debit cards, or other payment options as indicated on our website.
d. All payments are processed securely, and we do not store any payment card information.
3. Shipping and Delivery
a. Shipping and delivery options, including estimated delivery times and costs, are provided during the checkout process.
b. We will make reasonable efforts to ensure timely delivery of your products. However, we are not responsible for any delays caused by factors beyond our control, such as shipping carrier delays or unforeseen circumstances.
c. You are responsible for providing accurate and complete shipping address information. We are not responsible for any delivery issues or delays caused by incorrect or incomplete address details provided by you.
4. Returns and Refunds
a. Due to the custom nature of our products, we generally do not accept returns or offer refunds for our products unless there is a manufacturing defect or error on our part.
b. If you believe there is a defect or error with your products, please contact us via email within 5 business days of receiving the product to initiate the return or refund process.
c. We may request additional information or evidence to assess the defect or error before approving a return or refund.
5. Intellectual Property
a. All intellectual property rights, including trademarks, copyrights, and designs, associated with our products and services, are owned by us or licensed to us.
b. By using our services, you agree not to reproduce, modify, distribute, or use our intellectual property without our prior written consent.
c. Any custom designs or work provided by you for your custom order should not infringe upon the intellectual property rights of any third party. You will be solely responsible for any legal consequences arising from the use of such designs or artwork.
6. Privacy and Data Collection
a. We collect and process personal information in accordance with our Privacy Policy. By using our services, you consent to the collection, storage, and use of your personal information as described in our Privacy Policy.
7. Limitation of Liability
a. Our liability for any damages, whether arising from contract, tort, or otherwise, is limited to the amount paid by your for the specific product or service causing the damage.
b. We are not liable for any indirect, incidental, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.
8. Modifications and Termination
a. We reserve the right to modify or terminate our services or these Terms at any time without prior notice.
b. If we make any material changes to these Terms, we will notify you by posting an updated version on our website or through other means of communication.
c. Your continued use of our services after any modification to these Terms constitutes your acceptance of the modified Terms.